{"id":16186,"date":"2022-09-16T06:58:47","date_gmt":"2022-09-16T06:58:47","guid":{"rendered":"https:\/\/motta.uix.store\/?page_id=16186"},"modified":"2024-05-05T06:28:02","modified_gmt":"2024-05-05T03:28:02","slug":"help-center","status":"publish","type":"page","link":"https:\/\/iris.jo\/en\/help-center","title":{"rendered":"Help Center"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"16186\" class=\"elementor elementor-16186\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-54ae85f elementor-section-boxed elementor-section-height-default elementor-section-height-default motta-responsive-column motta-tablet-column--default motta-responsive-column motta-mobile-column--default\" data-id=\"54ae85f\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1a28d7d4\" data-id=\"1a28d7d4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3bb733a9 elementor-widget elementor-widget-motta-heading\" data-id=\"3bb733a9\" data-element_type=\"widget\" data-widget_type=\"motta-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"motta-heading-elementor motta-heading__button-on\">\r\n\t\t\t\t<h2 class=\"motta-heading motta-heading--default\">\r\n\t\t\t\t\t\u062f\u0644\u064a\u0644 \u0627\u064a\u0631\u0633!\t\t\t\t<\/h2>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e4cd438 elementor-widget elementor-widget-motta-heading\" data-id=\"1e4cd438\" data-element_type=\"widget\" data-widget_type=\"motta-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"motta-heading-elementor motta-heading__button-on\">\r\n\t\t\t\t<h6 class=\"motta-heading motta-heading--default\">\r\n\t\t\t\t\t\u0645\u0642\u0627\u0644\u0627\u062a \u0639\u062f\u0629 \u0644\u0645\u0633\u0627\u0639\u062f\u062a\u0643\t\t\t\t<\/h6>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e27ecff motta-skin--base motta-shape--default motta-search__input-size--large motta-search__button-position--outside motta-search__button-icon-position--right motta-search__trending-position--inside elementor-widget elementor-widget-motta-search\" data-id=\"e27ecff\" data-element_type=\"widget\" data-widget_type=\"motta-search.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"motta-search header-search header-search--outside\">\r\n\t\t\t\t\t\t<div class=\"motta-search__wrapper motta-custom-button--skin\">\r\n\t\t\t\t\t\t\t<form class=\"header-search__form\" method=\"get\" action=\"https:\/\/iris.jo\/en\/\" data-trp-original-action=\"https:\/\/iris.jo\/en\/\">\r\n\t\t\t\t\t\t\t\t<div class=\"header-search__container motta-type--input-text\">\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t<input type=\"text\" name=\"s\" class=\"header-search__field\" value=\"\" placeholder=\"\u0627\u0628\u062d\u062b\" autocomplete=\"off\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"header-search__categories\">\r\n\t\t\t\t\t<div class=\"header-search__categories-title\">\r\n\t\t\t\t\t\t<span>Select Categories<\/span>\r\n\t\t\t\t\t\t<span class=\"motta-svg-icon motta-svg-icon--close header-search__categories-close\" ><svg width=\"24\" height=\"24\" aria-hidden=\"true\" role=\"img\" focusable=\"false\" viewbox=\"0 0 32 32\"><path d=\"M28.336 5.936l-2.272-2.272-10.064 10.080-10.064-10.080-2.272 2.272 10.080 10.064-10.080 10.064 2.272 2.272 10.064-10.080 10.064 10.080 2.272-2.272-10.080-10.064z\"><\/path><\/svg><\/span>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<ul class=\"header-search__categories-container\">\r\n\t\t\t\t\t<li><a href=\"https:\/\/iris.jo\/en\/product-category\/%d9%85%d9%86%d8%aa%d8%ac%d8%a7%d8%aa-%d8%a7%d8%ae%d8%b1%d9%89\" data-slug=\"%d9%85%d9%86%d8%aa%d8%ac%d8%a7%d8%aa-%d8%a7%d8%ae%d8%b1%d9%89\">Other products<\/a><\/li><li><a href=\"https:\/\/iris.jo\/en\/product-category\/built-in-ovens\" data-slug=\"built-in-ovens\">Built-in Ovens<\/a><\/li><li><a href=\"https:\/\/iris.jo\/en\/product-category\/dishwashers\" data-slug=\"dishwashers\">Dishwashers<\/a><\/li><li><a href=\"https:\/\/iris.jo\/en\/product-category\/refrigerators\" data-slug=\"refrigerators\">Refrigerators<\/a><\/li><li><a href=\"https:\/\/iris.jo\/en\/product-category\/%d8%a3%d8%ac%d9%87%d8%b2%d8%a9-%d8%a7%d9%84%d8%b7%d8%a8%d8%ae\" data-slug=\"%d8%a3%d8%ac%d9%87%d8%b2%d8%a9-%d8%a7%d9%84%d8%b7%d8%a8%d8%ae\">Cooking appliances<\/a><\/li><li><a href=\"https:\/\/iris.jo\/en\/product-category\/%d8%a3%d8%ae%d8%b1%d9%89\" data-slug=\"%d8%a3%d8%ae%d8%b1%d9%89\">Others<\/a><\/li><li><a href=\"https:\/\/iris.jo\/en\/product-category\/%d8%a3%d8%af%d9%88%d8%a7%d8%aa-%d8%a7%d9%84%d9%85%d8%b7%d8%a8%d8%ae\" data-slug=\"%d8%a3%d8%af%d9%88%d8%a7%d8%aa-%d8%a7%d9%84%d9%85%d8%b7%d8%a8%d8%ae\">kitchen tools<\/a><\/li><li><a href=\"https:\/\/iris.jo\/en\/product-category\/%d8%a3%d8%b2%d9%8a%d8%a7%d8%a1-%d8%a7%d9%84%d8%a7%d8%b7%d9%81%d8%a7%d9%84\" data-slug=\"%d8%a3%d8%b2%d9%8a%d8%a7%d8%a1-%d8%a7%d9%84%d8%a7%d8%b7%d9%81%d8%a7%d9%84\">Kids fashion<\/a><\/li><li><a href=\"https:\/\/iris.jo\/en\/product-category\/electronics-home\" data-slug=\"electronics-home\">Electronics<\/a><\/li><li><a href=\"https:\/\/iris.jo\/en\/product-category\/the-electronics\" data-slug=\"the-electronics\">Electrical devices<\/a><\/li><li><a href=\"https:\/\/iris.jo\/en\/product-category\/arts-and-crafts\" data-slug=\"arts-and-crafts\">Arts and crafts<\/a><\/li><li><a href=\"https:\/\/iris.jo\/en\/product-category\/accessories-2\" data-slug=\"accessories-2\">Accessories<\/a><\/li><li><a href=\"https:\/\/iris.jo\/en\/product-category\/electronics-2\" data-slug=\"electronics-2\">Electronics<\/a><\/li><li><a href=\"https:\/\/iris.jo\/en\/product-category\/%d8%a7%d9%84%d8%aa%d8%af%d9%81%d8%a6%d8%a9-%d8%a7%d9%84%d8%aa%d8%a8%d8%b1%d9%8a%d8%af\" data-slug=\"%d8%a7%d9%84%d8%aa%d8%af%d9%81%d8%a6%d8%a9-%d8%a7%d9%84%d8%aa%d8%a8%d8%b1%d9%8a%d8%af\">Heating &amp; Cooling<\/a><\/li><li><a href=\"https:\/\/iris.jo\/en\/product-category\/%d8%a7%d9%84%d8%ae%d8%af%d9%85%d8%a7%d8%aa\" data-slug=\"%d8%a7%d9%84%d8%ae%d8%af%d9%85%d8%a7%d8%aa\">Services<\/a><\/li><li><a href=\"https:\/\/iris.jo\/en\/product-category\/%d8%a7%d9%84%d8%b2%d9%87%d9%88%d8%b1\" data-slug=\"%d8%a7%d9%84%d8%b2%d9%87%d9%88%d8%b1\">Flowers<\/a><\/li><li><a href=\"https:\/\/iris.jo\/en\/product-category\/health-and-beauty\" data-slug=\"health-and-beauty\">Health and Beauty<\/a><\/li><li><a href=\"https:\/\/iris.jo\/en\/product-category\/food\" data-slug=\"food\">Food<\/a><\/li><li><a href=\"https:\/\/iris.jo\/en\/product-category\/library\" data-slug=\"library\">Library<\/a><\/li><li><a href=\"https:\/\/iris.jo\/en\/product-category\/%d8%a7%d9%84%d9%85%d9%86%d8%a7%d8%b3%d8%a8%d8%a7%d8%aa\" data-slug=\"%d8%a7%d9%84%d9%85%d9%86%d8%a7%d8%b3%d8%a8%d8%a7%d8%aa\">Occasions<\/a><\/li><li><a href=\"https:\/\/iris.jo\/en\/product-category\/%d8%a7%d9%84%d9%85%d9%86%d8%aa%d8%ac-%d8%a7%d9%84%d9%85%d9%85%d9%8a%d8%b2\" data-slug=\"%d8%a7%d9%84%d9%85%d9%86%d8%aa%d8%ac-%d8%a7%d9%84%d9%85%d9%85%d9%8a%d8%b2\">Featured product<\/a><\/li><li><a href=\"https:\/\/iris.jo\/en\/product-category\/home\" data-slug=\"home\">Home<\/a><\/li><li><a href=\"https:\/\/iris.jo\/en\/product-category\/home-and-garden\" data-slug=\"home-and-garden\">Home and garden<\/a><\/li><li><a href=\"https:\/\/iris.jo\/en\/product-category\/%d8%a7%d9%84%d9%85%d9%86%d8%b8%d9%81\" data-slug=\"%d8%a7%d9%84%d9%85%d9%86%d8%b8%d9%81\">Cleaning<\/a><\/li><li><a href=\"https:\/\/iris.jo\/en\/product-category\/fashion\" data-slug=\"fashion\">Fashion<\/a><\/li><li><a href=\"https:\/\/iris.jo\/en\/product-category\/bags\" data-slug=\"bags\">Bags<\/a><\/li><li><a href=\"https:\/\/iris.jo\/en\/product-category\/%d8%b3%d9%85%d8%b9%d9%8a-%d8%a8%d8%b5%d8%b1%d9%8a\" data-slug=\"%d8%b3%d9%85%d8%b9%d9%8a-%d8%a8%d8%b5%d8%b1%d9%8a\">Audio &amp; Visuals<\/a><\/li><li><a href=\"https:\/\/iris.jo\/en\/product-category\/%d8%b5%d9%86%d8%b9-%d9%81%d9%8a-%d8%a7%d9%84%d8%a3%d8%b1%d8%af%d9%86\" data-slug=\"%d8%b5%d9%86%d8%b9-%d9%81%d9%8a-%d8%a7%d9%84%d8%a3%d8%b1%d8%af%d9%86\">Made in Jordan<\/a><\/li><li><a href=\"https:\/\/iris.jo\/en\/product-category\/%d8%ba%d8%b3%d8%a7%d9%84%d8%a9-%d9%85%d9%84%d8%a7%d8%a8%d8%b3\" data-slug=\"%d8%ba%d8%b3%d8%a7%d9%84%d8%a9-%d9%85%d9%84%d8%a7%d8%a8%d8%b3\">Washing Machines<\/a><\/li><li><a href=\"https:\/\/iris.jo\/en\/product-category\/%d9%85%d8%aa%d9%86%d9%88%d8%b9%d8%a7%d8%aa\" data-slug=\"%d9%85%d8%aa%d9%86%d9%88%d8%b9%d8%a7%d8%aa\">\u0645\u062a\u0646\u0648\u0639\u0627\u062a<\/a><\/li><li><a href=\"https:\/\/iris.jo\/en\/product-category\/%d9%85%d9%83%d9%86%d8%b3%d8%a9-%d9%83%d9%87%d8%b1%d8%a8%d8%a7%d8%a6%d9%8a%d8%a9\" data-slug=\"%d9%85%d9%83%d9%86%d8%b3%d8%a9-%d9%83%d9%87%d8%b1%d8%a8%d8%a7%d8%a6%d9%8a%d8%a9\">Vacuum Cleaners<\/a><\/li><li><a href=\"#\" class=\"active\" data-slug=\"0\">All Categories<\/a><\/li>\r\n\t\t\t\t\t<\/ul>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<button class=\"motta-search__button motta-button motta-button--base motta-button--icon\" type=\"submit\"><span class=\"motta-svg-icon motta-svg-icon--search\" ><svg width=\"24\" height=\"24\" aria-hidden=\"true\" role=\"img\" focusable=\"false\" viewbox=\"0 0 32 32\"><path d=\"M28.8 26.544l-5.44-5.44c1.392-1.872 2.24-4.192 2.24-6.704 0-6.176-5.024-11.2-11.2-11.2s-11.2 5.024-11.2 11.2 5.024 11.2 11.2 11.2c2.512 0 4.832-0.848 6.688-2.24l5.44 5.44 2.272-2.256zM6.4 14.4c0-4.416 3.584-8 8-8s8 3.584 8 8-3.584 8-8 8-8-3.584-8-8z\"><\/path><\/svg><\/span><\/button><input type=\"hidden\" name=\"post_type\" class=\"header-search__post-type\" value=\"motta_help_article\">\r\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3c0b7674 elementor-section-boxed elementor-section-height-default elementor-section-height-default motta-responsive-column motta-tablet-column--default motta-responsive-column motta-mobile-column--default\" data-id=\"3c0b7674\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-257d627e\" data-id=\"257d627e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3c04b92 elementor-widget elementor-widget-motta-articles-grid\" data-id=\"3c04b92\" data-element_type=\"widget\" data-settings=\"{&quot;source&quot;:&quot;default&quot;}\" data-widget_type=\"motta-articles-grid.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"motta-articles-grid\">\r\n\t\t\t<div class=\"motta-articles-grid__items\" >\r\n\t\t\t\t<div class=\"motta-articles-grid__item col-flex-md-12 col-flex-sm-6 col-flex-xs-12\"><div class=\"motta-articles-grid__wrapper\"><div class=\"motta-articles-grid__category\"><a href=\"https:\/\/iris.jo\/en\/help-category\/%d8%af%d9%84%d9%8a%d9%84-%d8%a7%d9%8a%d8%b1%d8%b3-%d9%84%d9%84%d8%a8%d8%a7%d8%a6%d8%b9%d9%8a%d9%86\" class=\"motta-articles-grid__name\">Iris Guide | For sellers<\/a><\/div><ul class=\"motta-articles-grid__list\"><li class=\"motta-articles-grid__list-item\"><a href=\"https:\/\/iris.jo\/en\/help-article\/%d9%83%d9%8a%d9%81-%d8%a7%d8%a8%d8%af%d8%a3-%d8%a7%d9%84%d8%a8%d9%8a%d8%b9-%d9%81%d9%8a-%d9%85%d8%aa%d8%ac%d8%b1%d9%8a-%d8%b9%d9%84%d9%89-%d8%a7%d9%8a%d8%b1%d8%b3\">How do I start selling in my store on Iris, a detailed guide on how to manage the store!<\/a><\/li><li class=\"motta-articles-grid__list-item\"><a href=\"https:\/\/iris.jo\/en\/help-article\/%d9%83%d9%8a%d9%81%d9%8a%d8%a9-%d8%a7%d9%84%d8%a7%d9%86%d8%b6%d9%85%d8%a7%d9%85-%d9%83%d8%a8%d8%a7%d8%a6%d8%b9-%d9%81%d9%8a-%d8%a7%d9%8a%d8%b1%d8%b3\">How to join as a seller<\/a><\/li><\/ul><a href=\"https:\/\/iris.jo\/en\/help-category\/%d8%af%d9%84%d9%8a%d9%84-%d8%a7%d9%8a%d8%b1%d8%b3-%d9%84%d9%84%d8%a8%d8%a7%d8%a6%d8%b9%d9%8a%d9%86\" class=\"motta-button motta-button--view-more motta-button-primary motta-button--subtle motta-button--color-black motta-button--small\"><span class=\"motta-button__text\">View More<\/span><\/a><\/div><\/div>\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u062f\u0644\u064a\u0644 \u0627\u064a\u0631\u0633! \u0645\u0642\u0627\u0644\u0627\u062a \u0639\u062f\u0629 \u0644\u0645\u0633\u0627\u0639\u062f\u062a\u0643 Select Categories \u0645\u0646\u062a\u062c\u0627\u062a \u0627\u062e\u0631\u0649 Built-in Ovens Dishwashers Refrigerators \u0623\u062c\u0647\u0632\u0629 \u0627\u0644\u0637\u0628\u062e \u0623\u062e\u0631\u0649 \u0623\u062f\u0648\u0627\u062a \u0627\u0644\u0645\u0637\u0628\u062e \u0623\u0632\u064a\u0627\u0621 \u0627\u0644\u0627\u0637\u0641\u0627\u0644 \u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a\u0627\u062a \u0627\u062c\u0647\u0632\u0629 \u0643\u0647\u0631\u0628\u0627\u0626\u064a\u0629 \u0627\u0644\u0623\u0639\u0645\u0627\u0644 \u0627\u0644\u0641\u0646\u064a\u0629 \u0648\u0627\u0644\u062d\u0631\u0641 \u0627\u0644\u064a\u062f\u0648\u064a\u0629 \u0627\u0644\u062a\u062f\u0641\u0626\u0629 \u0627\u0644\u062a\u0628\u0631\u064a\u062f \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0632\u0647\u0648\u0631 \u0627\u0644\u0635\u062d\u0629 \u0648\u0627\u0644\u062c\u0645\u0627\u0644 \u0627\u0644\u0637\u0639\u0627\u0645 \u0627\u0644\u0645\u0643\u062a\u0628\u0629 \u0627\u0644\u0645\u0646\u0627\u0633\u0628\u0627\u062a \u0627\u0644\u0645\u0646\u062a\u062c \u0627\u0644\u0645\u0645\u064a\u0632 \u0627\u0644\u0645\u0646\u0632\u0644 \u0648\u0627\u0644\u062d\u062f\u064a\u0642\u0629 \u0627\u0644\u0645\u0646\u0638\u0641 \u0627\u0644\u0645\u0648\u0636\u0629 \u062d\u0642\u0627\u0626\u0628 \u0633\u0645\u0639\u064a \u0628\u0635\u0631\u064a \u0635\u0646\u0639 \u0641\u064a \u0627\u0644\u0623\u0631\u062f\u0646 \u063a\u0633\u0627\u0644\u0629 \u0645\u0644\u0627\u0628\u0633 \u0645\u0643\u0646\u0633\u0629 \u0643\u0647\u0631\u0628\u0627\u0626\u064a\u0629 All Categories \u062f\u0644\u064a\u0644 [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-16186","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/iris.jo\/en\/wp-json\/wp\/v2\/pages\/16186","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/iris.jo\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/iris.jo\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/iris.jo\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/iris.jo\/en\/wp-json\/wp\/v2\/comments?post=16186"}],"version-history":[{"count":0,"href":"https:\/\/iris.jo\/en\/wp-json\/wp\/v2\/pages\/16186\/revisions"}],"wp:attachment":[{"href":"https:\/\/iris.jo\/en\/wp-json\/wp\/v2\/media?parent=16186"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}